Navigating difficult conversations with confidence

Event 5 June 2024Location Online via WebEx at 12:30-14:00
Topics: Past Events

This event explored why conversations with patients and colleagues can be challenging. Speakers shared insights and strategies to enhance confidence.

Date

5 June 2024

Location

Online via WebEx at 12:30-14:00

About the event

A psychologist outlined why difficult conversations can be a challenge for some and not for others, and there was an opportunity for the audience to ask questions. Examples of difficult conversations with patients and colleagues was discussed, to identify strategies to enable you to navigate difficult conversations more confidently.

What was covered:

  • Explore the psychology behind difficult conversations
  • Use personal stories to identify themes and principles to navigate difficult conversations
  • Application of learning to difficult conversations in your own practice setting

Speakers

A range of speakers from SPS and other organisations helped to run this event.

Non-SPS Speakers

Naima Fowlis

Trainee Clinical Psychologist and doctoral candidate; Project Future & Haringey Vanguard Team

Dr Catherine Lowe

Quality and Safety Manager & Practice Pharmacist, Bishops Castle Medical Practice

SPS Speakers

Find out more about the SPS team that are facilitated this event below.

Resources

Recording

Information presented during this webinar is correct at time of recording. Current guidance should be followed.

Presentation resources

Contact us

Please contact the Admin Team if you have any questions.

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