Date
4 June 2025Location
Online via Webex, 13:00 - 14:00About the event
Speakers from NHS Medicines Procurement Supply Chain (MPSC) and NHS Specialist Pharmacy Services (SPS) will provide an update on the requirements to request off-contract claims and the expectations of suppliers when responding to requests to approve off-contract claims. There will also be a demonstration of the new features within Exend+ and how these can help to streamline the recording and management of off-contract claims within NHS Trusts.
This webinar is intended for NHS procurement, invoicing and administration teams who are responsible for ordering routines, contract variance coding in Exend+ and processing off-contract claims.
There will be an opportunity to ask questions of NHS Medicines Procurement Supply Chain and NHS SPS colleagues.
Why it’s important
Consistency of medicines supply is a continual challenge for NHS pharmacy procurement teams. Sourcing alternatives to the contracted product is a frequent task and puts financial pressure on NHS Trusts. Having a regular and successful process for processing off-contract claims enables the difference in value to be recouped and reduces the financial impact.
What will be covered
- Clarification on the terms and conditions of MPSC contracts.
- What this means for off-contract claims.
- Explanation of what an off-contract claim is and when claims can be made.
- Introduction to new best practice guidance on managing off-contract claims (which will be published on the SPS website.)
- Demonstration of new features within Exend+ including a new method of managing off-contract claims and producing a claim letter.
Speakers
A range of speakers from SPS and other organisations will help run this event.
Non-SPS speakers
Liz Fleetwood
Head of Medicines Category Procurement, Medicines Procurement Supply Chain
SPS speakers
Learn more about the SPS team facilitating this event.
Registration
You can now register for this event. Once registered you will receive confirmation and a link for your diary.
Note: Our webinars are provided for colleagues providing NHS services so please register with your NHS or work-based email address. If you don’t provide NHS services or are a charity, please drop us a line to clarify your interest in this webinar.
Check your access before the event
Check that you are able to access WebEx prior to the event.
We recommend installing the Cisco WebEx app, or, alternatively, accessing the meeting via Google Chrome. If you are still having difficulty, you may need to contact your IT department to assist you in opening the application (you’ll only have to do this once).
Joining on the day
Listen through your computer or mobile phone.
The webinar will start promptly at 13:00 but please join at least 5 minutes earlier so you don’t miss important information.
Dial in
If you experience trouble accessing the meeting from your computer, you can always dial in and listen through your phone. Once registered, please see your event invitation or contact the event admin (details below) for further information.
Resources
The event will be recorded and this will be available on the SPS website a few days later.
Slides may not routinely be used in these webinars. If they are, they will be available after the event.
Contact us
Please contact the admin team if you have any questions.