Management review and KPIs in pharmacy technical services

Event 18 December 2024Location Online via Teams at 13:00 - 14:00

An SPS Quality Assurance (QA) bite size learning event on quality management review and key performance indicators (KPIs) in pharmacy technical services.

Date

18 December 2024

Location

Online via Teams at 13:00 - 14:00

About the event

This drop-in session explored the fundamentals of Management Review and evaluation of KPIs.

Why it’s important

This event helped attendees understand:

  • insights and benefits from KPIs
  • escalation of adverse indicators to key decision makers
  • regulatory and governance expectations

Intended audience

The session was suitable for:

  • aseptic services and radiopharmacy services teams
  • QA/QC managers and deputies
  • authorised and accountable pharmacists and deputies

Speakers

The session was delivered by presentation with an opportunity to ask questions to the North West SPS Quality Assurance team:

  • Mark Jackson
  • Charlotte Ollerenshaw-Ward
  • Neil McCormack
  • Sharon Jackson
  • Matthew Phythian
  • Suzy Mahoney
  • Katie Milligan
  • See Mun Wong
  • Linda Musker
  • John Oliver

Register

Registration is now closed.

Note: Our webinars are provided for colleagues providing NHS services so please register with your NHS or work-based email address. If you don’t provide NHS services or are a charity, please drop us a line to clarify your interest in this webinar.

Resources

The live Q&As is an opportunity during the webinar.

A range of pre-recorded presentations is available on our quality assurance for aseptic services videos page, including the presentation for this session.

Contact us

Please contact the QA team if you have any questions.

Print this page

admin