The first stop for professional medicines advice

Social media

We use social media platforms to communicate information about our resources, events and news.

Contents
  1. Content
  2. Platforms
  3. Reposts
  4. Following
  5. Availability
  6. Mentions and Direct Messages
  7. NHS SPS staff social media posts

Content

Social media content delivered by NHS SPS can include links to:

  • resources
  • event information
  • podcasts
  • videos
  • guidance
  • other available NHS SPS material
  • interesting facts, quotes or observations related to our work
  • topical questions related to our work intended to provoke discussion
  • job opportunities

We may also link to relevant information produced and published elsewhere. This can be work of other NHS organisations, patient organisations, researchers, news organisations and others. Resources include videos, blog posts, and reposts from other social media users.

Platforms

We use the following platforms:

Reposts

We may repost news, links, and personal observations we believe are relevant to the work we do. Posts we repeat do not imply endorsement on the part of NHS SPS.

Following

Our decision to follow a particular social media account does not imply endorsement. We follow accounts on social media platforms we believe are relevant to our work. This could include accounts of companies and other commercial enterprises (and/or their employees) who comment on NHS SPS related issues.

Availability

We regularly update and monitor our social media accounts during office hours: Monday to Friday 0900 – 1700. However, like many social media users, we may monitor and respond at other times of the day. We accept no responsibility for lack of service due to downtime of a social media platform.

Mentions and Direct Messages

We will read all @replies and Direct Messages sent to us and, when possible and appropriate to do so, will respond to them. Please note that due to the volume of traffic on our social media accounts, it is not always possible to respond, and we encourage users to use other ways to contact us if their question or comment requires urgent attention.

NHS SPS staff social media posts

Some NHS SPS staff post under their own names or pseudonyms. Despite their professional affiliation with NHS SPS, their posts do not represent the official position of the organisation and should be considered the product of each individual as a private citizen.

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